The Power of Sharing Knowledge: Collaborating for a Better Client Experience
At the heart of any successful company is the willingness to share what you know. This concept is not new, but it is one that is often overlooked. In a recent piece by Simon Sinek, he emphasized the value of companies sharing their knowledge and how it’s not just about what they know, but how they execute upon it. This sparked a realization among a group of financial planners and inspired the creation of a collaborative program aimed at improving the client experience.
Derek Myron, CFP® Managing Director discusses the EACP below:
The Genesis of the Program
One of the partners in the financial planning firm was struck by Sinek’s words and saw the potential for collaboration within their industry. The typical mindset of financial advisors is to protect their knowledge and keep it close to the chest. However, they recognized that by being transparent and sharing what they know, they could create a culture of learning and growth. This realization led to the creation of a program that brings together financial advisors, CPAs, estate planning attorneys, and other professionals to work towards a common goal: delivering a better client experience.
The Power of Collaboration
Collaboration is a powerful tool that can lead to new insights and ideas. When professionals come together to share their knowledge and experience, they can identify new strategies and solutions that they may not have considered on their own. This can result in more efficient processes, better communication, and ultimately, a better experience for clients.
Sharing What You Know
In the financial planning industry, there is a tendency to keep knowledge guarded in order to protect business interests. However, this approach can limit growth and prevent opportunities for collaboration. By sharing what you know, you open up the possibility for others to share their knowledge as well. This creates a culture of learning and collaboration that benefits everyone involved.
Final Notes
Collaboration is the key to success in any industry, and the financial planning industry is no exception. By sharing knowledge and working together towards a common goal, financial planners, CPAs, estate planning attorneys, and other professionals can deliver a better client experience. The program inspired by Simon Sinek’s words is just one example of the power of collaboration and how sharing what you know can lead to growth and success.
